SHIPPING POLICY
Shipping Policy
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We ship domestic orders with NZ Post. Contact us for a quote for International orders.
FREE DELIVERY for orders above $120 within New Zealand.
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Standard Domestic Orders – 1-3 working days from dispatch
Please note this is a guide only, and may vary.
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RETURN POLICY
Return & Exchange Policy
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We want you to be completely satisfied with your Wild Wolf Soaps purchase. If you are unhappy with your purchase, you are welcome to return the item to us within 30 days of purchase, provided the product is in its original saleable condition. In the event that your product is faulty, does not match its description or perform its function then a full refund (including postage costs) will be made in its original payment method or store credit will be awarded. There is no refund or exchange on sale items.
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To return purchases, please package the item securely and post to the address below. Please note that we do not cover return postage costs, however if you paid for postage in your original order, it will be refunded along with the purchase price. When the item has been returned to us, we will arrange for the total price to be refunded into your account.
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Return Address
Wild Wolf Soaps
1 Knight Street, Oxford, Canterbury 7430, New Zealand.
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PAYMENT METHOD
We offer a secure online payment process or the option to pay via PayPal.
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WHOLESALE ENQUIRIES
For custom-made orders and wholesale enquiries, please contact via email to start discussions.